Administrative Assistant (Administrative)
Safe Harbor Kittery Point is seeking an outgoing and dependable self-starter to join our team in the role of Administrative Assistant. The ideal candidate will be organized and detail oriented with excellent communication and customer service skills. Must have the ability to multi-task in a fast-paced environment. Must be computer literate and have the ability to become proficient with all computer software used at our office (Word, Excel, Dockmaster, Office365, Google, etc.).The Administrative Assistant will be stationed at our Kittery office to assist with our busy marina season. Basic boat/marine knowledge a plus, but not required. Must have a valid driver's license. Position is part time (35 hr/week) and seasonal (May 1 – August 31, 2025). Hours are 8:00 am to 4:00 pm M-F with half hour lunch break. No benefits. Potential for development into full time, year-round position for the right candidate.
Essential Duties & Responsibilities
- Answering incoming phone calls and routing to correct person or taking a detailed message; greeting walk-in customers and assisting them as needed
- Reviewing/editing employee labor cards daily; distribution of daily labor report to all managers
- Assisting all managers and office personnel as needed
- Keeping the office and member lounge neat & orderly
- Other duties as assigned by manager
- Providing excellent customer service
- Developing and maintaining effective and professional working relationships with staff, members, guests and dealing with conflict effectively, courteously, and tactfully
Safety and Environmental Responsibilities
- Follow SHM Safety and Environmental rules and complete required related training
Technical Requirements
- High school diploma or equivalent preferred
- Prior marina experience preferred
- Previous customer service experience required
Minimum Soft Skill Qualifications
- Eagerness to engage in a growing, fast paced, and industry-leading company
- Genuinely serves others with a positive attitude
- Always communicates effectively and courteously with fellow teammates and members, consistently treating other with dignity and respect
- Continuously follows policies and procedures while seeking out new and better ways of accomplishing duties
- Shows resolve and overcomes difficulties in a positive and productive manner
- Provides a high level of service to our teammates and members
- Adapts quickly and efficiently to changing priorities in order to meet teammate or member needs
The Company
Safe Harbor Marinas, LLC (SHM) is the largest owner and operator of marinas in the world. As a fast-growing company, SHM cultivates a team dynamic of passionate individuals led by the sharpest minds in the industry in order to serve the vibrant boating community that encompasses the SHM network. SHM teammates are committed to thinking critically, providing outstanding service and building relationships with all that we serve.
Safe Harbor Marinas provides equal employment opportunities (EEO) to all employees and applications for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Safe Harbor complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Additional disclosures available at https://shmarinas.com/hr-disclosures/. #marinacareers
