Federal Reserve Bank (FRB)
Cash Support Specialist - Intermediate (Cash Admin) (Education)
Bring your passion and expertise, and we'll provide the opportunities that will challenge you and propel your growth—along with a wide range of benefits and perks that support your health, wealth, and life. In addition to competitive compensation, we offer a comprehensive benefits package that includes tuition assistance, generous paid time off, top-notch health care benefits, child and family care leave, professional development opportunities, a 401(k) match, pension, and more. All brought together in a flexible work environment where you can truly find balance.
About the Opportunity
The Richmond Cash department has an immediate opening for a Cash Support Specialist reporting to the Senior Cash Manager.
As a Cash Support Specialist, you will provide administrative business support to enhance the accuracy and efficiency of Cash activities which support and enable the core business focus of the Cash department. You will review, process, and archive work products and maintain and apply relevant standards and rules regarding the processing and content of work product. In addition, you will perform review of Cash reports to provide accurate analysis. You will identify and troubleshoot operational issues and assist customers with a variety of questions and problems, providing transactional and discrepancy reporting to appropriate stakeholders.
What You Will Do:
Perform record keeping activities necessary for the accurate processing of cash and coin receipts, payments, and destruction.
Maintain accurate records and reports of all cash and coin transactions and exceptions.
Perform moderately complex process auditing activities ensuring transactional accuracy and inventory security at multiple points in the process.
Perform routine administrative, reporting, and budget management functions, as well as preform complex balancing and other data entry tasks.
Apply judgment and discretion within the framework of governing procedures to maintain custody and accountability in a valuables handling environment.
Balance deposits, inventory, and process financial accounting transactions for depository institutions using accounting operating systems and Cash Services' processes.
Assist with daily operational issues (i.e., out of balance conditions).
Model the bank's values displaying behaviors that contribute to the culture in a positive way.
Navigate complex inventory tracking within relevant systems among internal valuable handling teams and external customers to record batch statistics, inventory and transfers, differences, and other pertinent data elements.
Performs other duties as assigned.
Qualifications:
High School Diploma with 5+ years of experience in a Cash, administrative, or accounting support function.
You will be a team player with a strong time management skills, attention to detail, the ability to organize, prioritize, and manage multiple tasks/projects to meet deadlines.
Strong oral and written communication, with prior experience in proofreading and preparing professional written materials.
You will have experience collaborating with people at all levels of the organization.
Ability to perform independent research, complete complex tasks, work in a team environment and follow established policies and procedures.
Ability to handle sensitive information with confidentiality.
Proficient computer skills, including Excel, Word, Teams and Outlook, along with various online applications required for the role.
Thorough knowledge of cash operations and the prescribed operating procedures that focus on safety, security, compliance and production standards and controls.
Discover the Reason Why So Many People Love It Here!
When you join the Richmond Fed, not only will you find a challenging and purposeful career, you'll also have access to a wide range of benefits and perks that support your health and wealth, including:
Great medical benefits
Pension and 401(k) with employer match
Paid time off
Tuition reimbursement
Employee resource networks
Paid volunteer leave
Flexible work options
Onsite amenities that make working here fun!
Other Requirements and Considerations:
Candidates should review the Bank's Employee Code of Conduct to ensure compliance with conflict-of-interest rules and personal investment restrictions.
If you need assistance or an accommodation due to a disability, please notify rich.recruit@rich.frb.org.
Employees who work at and/or visit another Federal Reserve entity or outside business as part of their job duties are required to comply with any onsite safety and health protocols of those organizations (including, but not limited to, requirements to vaccinate or test, mask, social distance, etc.).
Sponsorship is not available for this role. Selected candidate is subject to special background check procedures.
The hiring range is $46,200 to $63,470 annually.
Salary offered will be based on the job responsibilities and the individual's knowledge, skills, and experience as defined in the job qualifications.
This position is required to be onsite five days per week, on Monday, Tuesday, Wednesday, Thursday, and Friday.
Interested candidates are strongly encouraged to apply as soon as possible. Applications are reviewed on a rolling basis.
Always verify and apply to jobs on Federal Reserve System Careers or through verified Federal Reserve Bank social media channels.
The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.
Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.