SCP ENT & Allergy Services, LLC
Medical Assistant (Healthcare)
Organize patient flow
Accompany patients to exam/procedure room
Verify patient information by interviewing patient; confirm purpose of visit
Prepare patients for examination by performing preliminary physical test, including but not limited to: blood pressure; weight; temperature; etc.
Record details of chief complaint(s) and history of present illness in EHR
Assist physicians with minor office procedures, including but not limited to: nasal packing removal; application & removal of dressings; suture removal; various other procedures
Provide pre- & post-op patient education
Triage patient messages
Answer calls & provide pertinent information
Under direction of the physicians, call in prescription/refills to pharmacies
Relay instructions to patients/families
Clerical Administration:
Schedule outpatient lab, MRIs, CT Scans, etc.
Schedule, cancel &/or reschedule appointments
Obtain lab/radiology reports, hospital notes & the like
Enter patient demographics in EHR
Manage & update patient EHR records to ensure information is complete & accurate
Obtain insurance carrier prior authorization for medications, CT scans, etc.
Obtain patient signatures for surgery consents
Complete patient FMLA, other disability forms &/or relevant paperwork
Scribe &/or transcribe for physicians