Clinical Services Specialist- Los Angeles Metro (Finance)
Manages the day-to-day healthcare operations of the community to ensure residents healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as residents healthcare needs change. Supervises licensed nurses and other direct care staff within the community. Responsible for overseeing and validating all resident care to ensure needs are met and that care is provided in accordance with physician orders, care plans, policies/procedures, and state and federal regulations. Strengthens clinical processes within community until a replacement is identified, then supports newly assigned Director of Clinical Services, Assistant Director of Clinical Services, and/or MDS Coordinator and others as assigned. Travels within the division as assigned to support management vacancies, start-ups, vacations, etc.Responsible for the direct supervision of community-based licensed nursing staff (LPN/LVN, RN), CNAs, and Med Techs/CMAs (if allowed/required by State Regulations). Also responsible to supervise nursing administrative associates.Assigns and directs work of subordinates, appraises performance, rewards and disciplines associates, and addresses complaints and resolves problems.Provides training, supervision, and monitoring of associates in the administration of medications as described/allowed in Nurse Practice Act, including auditing of medication administration records.Provides training and education to resident care associates on an ongoing basis with classroom in- services, situation-specific training, and resident-specific training.Supervises the maintenance of resident charts and reviews documentation performed by caregiving staff.As described and allowed in the Nurse Practice Act, assesses the health, functional and psycho-social status of residents, initiates individualized service plans, proactively manages care and services for each resident, evaluates effectiveness, and maximizes the resident's opportunity to remain in their environment.Manages the health care of residents, including the dissemination of information to families and associates. Ensures that family members are aware of residents need for scheduled appointments.Participates in pre-admission screening of prospective new residents. Ensures that required documentation is completed prior to or upon resident admission, including nursing assessments, service plans, and other assigned forms. Updates assessments as required by policy and as described/allowed in Nurse Practice Act.Performs on-site evaluations of residents admitted to alternate care environments for treatment and maintains contact with resident families with the intent of returning the resident to Brookdale.Performs ongoing assessment/observation of residents' physical and psycho-social needs and coordinates with other departments to ensure quality, proactive care.Evaluates residents; documents changes in condition, and notifies executive director, physician, and residents legally responsible party/family of resident's condition and reactions. Prepares the Physician Visit Form and reviews and updates the resident chart.Facilitates continuity of care for residents receiving home health care, hospice services, and other third party healthcare-related services.Participates in or leads meetings relevant to resident care issues, such as Care Plan, Change of Condition, Clinical Stand-Up, and Collaborative Care meetings involving appropriate parties as needed.Ensures in-house ancillary medical services such as podiatrist visits, doctor visits, and dental visits, psych visits, lab tests, X-ray, ambulance, etc., are scheduled and followed through.Participates in department quality improvement activities.Assists in keeping the environment safe for associates to reduce the occurrence of Workers Compensation claims by appropriately evaluating resident transfer and mobility needs and involving therapy services as indicated.Shares on-call and manager-on-duty responsibilities/shifts as required.Strengthens clinical process within the community until permanent replacement is identified.Supports other requirements within the division as assigned.This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.Voted by Newsweek in 2024 as one of America's Greatest Workplaces for DiversityBrookdale Senior Living is hiring for a Director, Clinical Services Specialist supporting our communities in the greater Los Angeles Area!Brookdale Senior Living is seeking a dynamic and experienced nurse (LVN) leader to be their next Director, Clinical Services Specialist to support our vibrant senior living communities across the Greater Los Angeles area. In this pivotal role, you will oversee the day-to-day healthcare operations to ensure the highest quality of care for our residents. You will manage a dedicated team of nurses, CNAs, and medication technicians, ensuring that care is delivered with respect, compassion, and in compliance with all regulatory standards.Your expertise and leadership will help shape the future of senior healthcare at Brookdale-where dignity, respect, and quality care are our guiding principles.Make Lives Better Including Your Own.If you want to work in an environment where you can become your best possible self, join us! Youll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:Tuition ReimbursementPet InsuranceAdoption Reimbursement BenefitsVariety of Associate DiscountsThis is an incentive based position, which may include bonuses, incentive or commission plans.Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.