Johnson & Johnson Consumer Inc.
GLOBAL DIRECTOR, RETAIL EXCELLENCE (Finance)
Kenvue is currently recruiting for:
Director, Global Retail Excellence
This position reports into the Head of Global Retail Excellence and is based at Skillman, NJ / Summit NJ.
Who we are
At Kenvue , we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we're the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON'S® and BAND-AID® that you already know and love. Science is our passion; care is our talent. Our global team is made by 22,000 diverse and brilliant people, passionate about insights, innovation and committed to deliver the best products to our customers. With expertise and empathy, being a Kenvuer means to have the power to impact life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage - and have brilliant opportunities waiting for you! Join us in shaping our future-and yours. For more information, click here .
Role reports to: Head of Global Retail Excellence
Location: Kenvue's corporate headquarters is currently located in Skillman NJ, but is scheduled to move to Summit, NJ in or around early 2025.
Travel %: 15%
Pay: Anticipated Base Salary of $152,000 to $263,350
What will you do
The Director, Global Retail Excellence is an influential voice within the Global Retail Excellence team partnering closely with Head of Global Retail Excellence, Retail Excellence Council, Customer Development organizations and capability leaders across our four commercial regions to advance key capabilities and enable executional excellence. This is a highly visible leadership role that will work closely with Head of Global Retail excellence to define best in capability roadmaps for all Retail Excellence Capabilities and drive effective program management for our Retail Excellence Council working with senior customer development and retail excellence leaders at Kenvue.
This individual will help lead and shape the Kenvue's Customer Experience program, develop and deploy Kenvue's global key account competency and selling model, elevating negotiation skills to a strategic level to become the partner of choice in our top markets, and will advance our approach on customer segmentation. The Director is responsible for collaborating across multiple stakeholder groups to ensure Retail Excellence solutions are scalable and drive strategic growth for the organization and our retail partners.
Key Responsibilities
• Serves as Program Director for Global Retail Excellence Council, supporting leadership team in setting the agenda, prioritizing topics, driving action, and achievement of our strategic initiatives
• Develop approach for capability roadmaps to ensure consistency across global retail excellence capabilities. Roadmap development includes tech and data requirements, playbook development, reporting requirements, and maturity assessments. Works across capabilities to support prioritization and identify opportunities to scale solutions
• Leads Commercial approach for Kenvue's Customer Experience program, leading Advantage survey partnership and execution, and partnering with cross-functional partners to develop action plans and solutions to improve customer experience
• Lead development and deployment of global key account competency and selling model, elevating commercial negotiation skills to a strategic level to become the partner of choice in our top markets.
• Advance Kenvue's Customer Segmentation strategy and approach. Ensure consistent implementation across segments, regions and key markets.
• Lead global workstream to establish market archetype strategy, modeling and market segmentation for efficient deployment of retail excellence capabilities across regions and markets.
• Subject matter expert on latest trends and advancement & scaling capabilities in retail excellence including Category Management, Revenue Growth Management, Account Management, Perfect Store, and Shopper Marketing to drive best in class execution, tool development, and capability advancement for Kenvue.
• Collaborates and works with Supply Chain, Technology, global/ regional and local teams to drive capability building, scaling and activation.
What we are looking for
Required Qualifications
Desired Qualifications
What's in it for you
*Note: Total Rewards at Kenvue include salary, bonus (if applicable) and benefits. Your Talent Access Partner will be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the recruitment & hiring process.