Infosys Limited
ServiceNow Developer (Finance)
Required Qualifications:
• Candidate must be located within commuting distance of Dallas, TX, or be willing to relocate to the area. This position may require travel in the US
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
• At least 4 year of Information Technology experience
• Work with the team to optimize existing and develop new service catalog offerings and associated flows with a focus on continual improvement and automation, Leverage Flow Designer to further mature the service catalog and migrate away from workflows
• Participate in the upgrade cycle of ServiceNow, including testing via the use of the Automated Test Framework
• Support the design of custom catalog items, working with business partners and the Service Catalog manager and Product Manager for implementation
• Provide: Unit and regression test implemented solutions as required. Support User Acceptance Tests and implement code into Production.
• Hands on Experience with:
• Administering ServiceNow applications, including application design, source code management, JavaScript, APIs, web services, and User Interface design.
• Identifying inefficiencies to implement areas of automation, GenAI
• Scoped applications design using App Engine studio for Custom scoped applications
• Service Portal, Flow Designers, Workflows and Integration Hub
• Implementing data loads, inbound and outbound API integrations, catalog items and workflows within ServiceNow
• Foundation data uploads into ServiceNow tables
• Building integrations using REST/SOAP API, OKTA/SSO, transform maps, and data migration
• Working Knowledge of:
• Scoped implementations and design multiple scoped apps for shared services
• Platform capabilities in ServiceNow
• CMDB, Discovery, Reports, Dashboards, Agent Workspace in ServiceNow
• Scripting languages (JavaScript, web services, HTML, CSS), database design schemas, and data modeling
• All applicants authorized to work in the United States are encouraged to apply.
Preferred Qualifications:
• Excellent Communications and client interaction skills along with exceptional written and verbal skills as well as technical documentation
• Extraordinary Planning, Project Management, Coordination, and Analytical skills
• Hands-on experience in working in Global Delivery Model with onsite/offshore resources
• Exceptional Organizational Skills
• Ability to manage and prioritize tasks efficiently
• Readiness to demonstrate a proactive attitude
• Solid attention to detail and excellent written and verbal communication skills are required
• Ability to work in team in diverse/ multiple stakeholder environment
• Readiness to be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.
• Support knowledge transfer with the objective of providing value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape.
• Certified Application Development training/CSA certification is preferred/ Micro Certifications - Service Portal, Integration Hub - is a plus
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, or face to face.