Receptionist (Finance)

The Judy Genshaft Honors College (JGHC) offers a remarkable learning experience that combines the resources of a top research university with the personal attention and close-knit community most often associated with top-tier, private institutions, where high-achieving undergraduate students complete their general education requirements through a unique set of courses taken alongside the major requirements. In the JGHC, the full potential of education is realized when classroom learning is paired with experiential learning. The ability for students to participate in a diverse offering of this type of education is one of the factors that makes Honors College so special. This type of learning is embodied in the three values of JGHC: global engagement, community service, and collaborative research. The mission of the JGHC is to provide transformative educational opportunities that will prepare highly motivated, intellectually curious, service-oriented, and academically accomplished students to become active and engaged thought leaders of the 21st century.

Reporting to the Facilities and Events Manager, the receptionist serves as the first point of contact for faculty, staff, students, and external guests, ensuring a welcoming, professional, and efficient environment. This role oversees the main lobby reception, manages front desk operations, and provides administrative support. The Receptionist will also oversee Honors Ambassadors (HAs), managing their schedules and ensuring they fulfill their responsibilities effectively. The incumbent will possess strong organizational and communication skills, a customer-service oriented mindset, and the ability to multitask in a dynamic environment.This position requires a high school diploma or equivalent, with two or more years of experience in an office or administrative support position. Associate or Bachelor's degree preferred. Prior experience in a receptionist, customer service, or administrative role is a plus.The University of South Florida is a high-impact global research university dedicated to student success. Over the past 10 years, no other public university in the country has risen faster in U.S. News and World Report's national university rankings than USF. Serving more than 50,000 students on campuses in Tampa, St. Petersburg and Sarasota-Manatee, USF is designated as a Preeminent State Research University by the Florida Board of Governors, placing it in the most elite category among the state's 12 public universities. USF is a member of the American Athletic Conference.
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Working at USF
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With more than 16,000 employees at USF, the University of South Florida is one of the largest employers in the Tampa Bay region. At USF you will find opportunities to excel in a rich academic environment that fosters the development and advancement of our employees. We believe in creating a talented, engaged and driven workforce through on-going development and career opportunities. We also offer a first class benefit package that includes medical, dental and life insurance plans, retirement plan options, tuition program and generous leave programs and more.
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To learn more about working at USF please visit: Work Here. Learn Here. Grow Here .• Oversee main lobby reception, maintaining a professional and organized front desk presence.
• Greet and direct faculty, staff, students, and external guests courteously and professionally.
• Answer and route phone calls, take messages and respond to inquiries efficiently.
• Manage visitor check-ins, ensuring security protocols are followed.
• Maintain an organized and welcoming reception area.

• Coordinate and manage front desk operations, including scheduling and tracking daily activities.
• Handle incoming and outgoing mail, packages, and deliveries.
• Assist ordering office supplies.
• Assist with data entry, filing, and document preparation.
• Maintain office supplies and coordinate restocking as needed.
• Support event logistics, including room reservations and setup coordination.

• Oversee Honors Ambassadors (HAs), including scheduling and ensuring proper coverage.
• Track working hours for HAs
• Serve as the primary point of contact for HAs, providing guidance and support.
• Monitor and ensure compliance with building policies and operational procedures.
• Manage reserved parking spot and golf cart reservations and ensure appropriate usage.
• Oversee lost and found operations.

• Perform daily walkthroughs upon arrival to ensure the building is free of damage and potential
threats to operations
• Enforce building policies and provide basic security assistance when needed.
• Liaise with internal departments and external vendors to ensure smooth facility operations.
• Report maintenance or security issues promptly to the appropriate departments.

• Provide support for events, special projects, and administrative initiatives as assigned.

Performs other duties as assigned.