Dispatcher, Commuter Rail (Administrative)

At Regional Transportation District (RTD), We make lives better through connections!

When you join RTD, you will be among dedicated employees exhibiting RTD's values of passion, respect, diversity, trustworthiness, collaboration, and ownership. RTD is committed to an inclusive and diverse workplace. As part of our diversity value statement, we encourage our employees to honor diversity in thought, people, and experience. Come join RTD on this great journey to be the trusted leader in mobility, delivering excellence and value to our customers and community.

RTD Employee Benefits: https://www.rtd-denver.com/careers/benefits

(RTD Represented Employee Benefits: Please refer to the Labor Agreement included in the above link for details.)

This position is responsible for the management of the Commuter Rail Operations Control Center and the Commuter Rail System. This is a safety sensitive position subject to the rules of the RTD/FRA Drug and Alcohol Policy.

ESSENTIAL DUTIES & RESPONSIBILITIES: 

• Controls and directs the safe movement of trains as scheduled, authorizing occupancy of the main track and sidings for train operations, track inspection and other maintenance personnel on and along the right-of-way and evaluates unusual conditions and situations and determines when to remove or restore overhead power and set up alternate routes.
• Monitors service intervals and schedules to determine efficiency of service and makes recommendations for adjustments to improve service and schedules routing and movement of trains to provide for safe, timely meets, to protect maintenance activities on controlled tracks.
• Manages unplanned or emergency events to protect the safety of the public, railroad employees and railroad property and performs testing and data input for increased usage and placement of Positive Train Control.
• Informs connecting/adjoining territories of any movement for which they are concerned, communicates bulletins and warrants to train personnel and maintenance of way personnel. 
• Monitors CCTV and manages passenger information systems on-board the trains and at the stations to convey train and track information.
• Controls and monitors the status of the traction power system, controlling wayside devices via the Traction Power Management System (TPMS). 
• Coordinates with Bus Operations to establish bus bridges and advises appropriate departments, the general public, and outside agencies of disruptions in service due to accidents, incidents, and/or adverse weather conditions.
• Maintains records, in current software applications, of train movements, track assignments, maintenance activities, and equipment and infrastructure defects, Handles a variety of administrative tasks related to Hours of Service requirements, hazardous materials, rule violations and other reports.
• Contacts the Federal Railroad Administration, National Transportation Safety Board, Accident Investigation Team (AIT) for accidents and emergencies, and coordinates with internal staff, police, fire departments and other government agencies in emergency situations.
• Performs all other job-related duties as assigned.

QUALIFICATIONS:

• A high school diploma or equivalent, Associates degree in an Applied Science preferred.
• A minimum of two years of experience as a train operator or one year as a full time train operator and one year as a railroad supervisor, preferably in an FRA regulated railroad.
• Availability to work unusual hours, weekends and holidays.
• Ability to maintain certification as a Commuter Rail Operator and obtain Dispatcher certification within eight weeks of hire. 
• Proficient with Microsoft Office Suite.
• Ability to communicate effectively, verbally and in writing.
• Ability to use sound judgment.
• Ability to manage time and workload effectively which includes planning, organizing, and prioritizing with attention to details.

OR:

• An equivalent combination of education, experience, knowledge, skills, abilities.

WORKING ENVIRONMENT AND PHYSICAL REQUIREMENTS:

The work environment and physical demands described here are representative of those required by an employee to perform the essential functions of this job with or without reasonable accommodations.

• While performing the duties of this job, the employee is frequently required to sit, stand; walk, use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and vibration. The employee is occasionally exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; risk of electrical shock; explosives and risk of radiation.
• The noise level in the work environment is usually loud.

CAREER MAP:
Based on job performance, experience, education and position availability the next step on the career map for this position may be: Lead Dispatcher

POSTING OPENS: January 23, 2025

POSTING CLOSES: February 9, 2025

We will consider all applications for this position until the close date of February 9, 25. For consideration, please be sure to apply before the posting end date.

Applicants should submit all relevant and verifiable education, training and work experiences at the time of application.

To Request ADA Accommodations:
RTD is proud to be an Equal Opportunity Employer, supporting diversity, equity, and inclusion in the workplace, and we encourage candidates from all identities, backgrounds, and abilities to apply. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status, or any other protected status in accordance with applicable law. RTD is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, pre-employment testing, participating in the employee selection process, promotions, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require a reasonable accommodation, please reach out to our Employment ADA Coordinator Kris Frazier at (303)299-2379 or adarequests@rtd-denver.com, or the Talent Acquisition team rtd.ta@rtd-denver.com.

RTD provides equal employment opportunities to all employees and applicants for employment without regard to race (including traits historically associated with race, such as hair texture, hair type, or protective hairstyles), color, religion, national origin, ancestry, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, age, genetic information, disability, service in the military, marital status, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

Pay Range:

$77,437.00 - $109,380.25 Annual

RTD is an Equal Opportunity Employer, please see our EEO policy [ https://www.rtd-denver.com/sites/default/files/files/2022-12/EEO%20Policy%20Statement-%20UPDATED.pdf ]

RTD posts a compensation range that represents a good faith estimate of what RTD anticipates paying for the position at the time of posting.  Starting salary is based on the candidate's relevant and verified education, training and work experience.  Applicants should submit all relevant and verifiable education, training and work experiences at the time of application.