System Administrator (Information Technology)
We are seeking a System Administrator for the Sustainable Home Systems & Process Support Department.
The System Administrator will review, design, and build new systematic business processes to create efficient automations within Salesforce. They will create and manage users and their onboarding and training in addition to building out functionality, adhering to Agile and Scrum practices. The System Administrator will also be responsible for building integrations with internal and external API-enabled applications. Experience with Salesforce is preferred, along with knowledge about integrating Salesforce solutions with other enterprise cloud technology systems.
If you have Salesforce Administration experience, you should apply right away!
Highlights:
- Maintain technical solutions and continuously enhance systems utilized by internal and external stakeholders with an emphasis on automation
- Create and maintain system user licenses to include new user setup & deactivation, assigning roles, profiles, permissions, record sharing rules, and maintaining organizational wide default visibility rules
- Manage data imports into the system and data exports from the system to improve data collection and analytics for the SHL Division shareholders
- Monitor user login metadata to ensure system security
- Perform system problem solving and system fixes when they arise, prioritizing in the following order: critical, high, medium, and low defects, in conjunction with completing prioritized work
- Commit to continuous training to maintain subject-matter expertise in the SHL Division technology and staying abreast of changing technical environments
Experience:
Required
- 2-3 years of experience in Salesforce Administration
- Experience in performing complex upgrades and successful API and cross-platform integrations with legacy systems and other API-enabled applications and middleware tools
- Experience collaborating with cross-functional teams to optimize Salesforce infrastructure including Flows, custom objects, page layouts, integrations, and performance metrics
- Expert problem-solving and troubleshooting skills with experience exercising mature judgement
- Experience with Agile Principles and Frameworks, specifically Agile Scrum and Kanban methodologies
Education:
Required
- Bachelor's degree
Preferred
- Bachelor's degree in Computer Science, Engineering, Business Administration, Finance, or related field
Licenses & Certifications:
Required
- Salesforce Administrator Certification
Preferred
- Salesforce Advanced Administrator Certification
- Salesforce Platform App Builder Certification
- Salesforce Business Analyst Certification
Skills & Knowledge:
Required
- Track record of innovation within an ambiguous, evolving environment
- Strong analytical skills with the ability to gather, interpret, and present data effectively
- Excellent communication and interpersonal skills
- Ability to prioritize tasks and manage multiple projects simultaneously
- Excellent organizational skills with the ability to pay close attention to details
- Self-motivated, able to work independently and as part of a team
- Sharp problem-solving skills to identify creative and technical solutions
- Effective time management and successfully prioritizing work in a timely manner
- Proficient with Microsoft Office Suite (Word, Excel, PowerPoint)
Preferred
- Familiarity with statistical and mathematical analysis tools
Schedule: Monday-Friday, 8:30 am-5:30 pm
Salary Range: $87,385 - $90,000 Annually
Flexibility: On site, in office; not remote or hybrid
Level of Work: 2C
Credit Human provides employees with many benefits from insurance coverage to college tuition reimbursement.
To get to know Credit Human and learn more about our benefits, visit our careers page at www.credithuman.com/careers.
Credit Human conducts employment background checks that may be used for decisions related to employment with Credit Human. Standard background checks performed on final candidates include NCUA Administrative and Prohibited Orders, ChexSystems, past employment verification, criminal history checks on convictions, and outstanding arrest warrants within the past seven years. Degree verifications are conducted if listed on the employment application. Additional background checks relevant to the role may include a motor vehicle registration check, credit check, and/or fingerprint card. Applicants must be currently authorized to work in the United States on a full-time basis.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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