Lead the workflow of Records Specialists and assist Supervisor or Manager as needed. Team will provide records creation, circulation, storage, tracking, transfer and retention services defined by the client. Accurately communicate with client staff and team members regarding commitments, deadlines and challenges.

Essential Job Responsibilities

Register new files and track the circulation of files to and from client staff in Records Management System (RMS) database
Prepare inactive files for offsite storage or digitization, performing file culling activities as requested
Perform regular inventory of files stored at client facilities, or offsite storage vendors
Assist client with retention and file transfer activities, obtaining relevant files, preparing file indexes, staging for review, and preparing for shipment
Assist client with clean-up activities, including triage, categorization, and appropriate storage or disposition of content
Assist in the training of other Records Staff and/or client staff on records management processes and procedures as instructed
Ensure accurate tracking, monitoring and recording of all charges, overtime, logs and entries
Troubleshooting issues with locating files and RMS database issues

Qualifications & Requirements

High School Diploma or GED, some college preferred
3+ years' experience in records management, law firm environment preferred
Familiarity with FileTrail, iManage Records Manager, Autonomy Records Manager (FileSurf), LegalKey, NetDocument, OpenTEXT DM or similar Records Management Systems
Familiarity with imaging/scanning or electronic records management preferred
Working knowledge of MS Word, Excel and Outlook or Teams
Strong customer service, verbal and written communication skills
Detail oriented and attention to detail and accuracy
Good organization skills with ability to manage multiple tasks
Ability to lift to 40 lbs. on a consistent basis with ability to stand, bend and stretch
8AM - 5PM M-F

The Compensation range for this role is USD per hour 21.00 to 24.00/hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

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If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

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