St. Paul's Senior Services
Help Desk Support Specialist (Information Technology)
BASIC FUNCTION: Serves as the technical expert working independently and as a member of a cross-functional group of technical staff responsible for updating and enhancing the enterprise-wide desktop infrastructure, including hardware and application software and server-based software supporting this infrastructure.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
MINIMUM QUALIFICATIONS:
EDUCATION AND/OR EXPERIENCE:
PHYSICAL REQUIREMENTS: May on occasion need to push, pull, lift and carry objects up to 90 pounds. Will consistently need to perform moderately difficult manipulative skills such as keyboarding. Must be able to walk, stoop, squat, and sit for prolonged periods of time. Less frequently, will need to reach above shoulders, bend and kneel. At times, will be required to drive a motor vehicle. Occasionally will need to read fine print. Must be able to distinguish normal sounds where there is background noise, as in answering telephones, intercoms, etc. Must be able to speak and make self-understood.
MENTAL REQUIREMENTS: Frequently will need to concentrate on fine detail where there are minimal to some distractions. Somewhat less, there may be significant distraction. Must be able to attend to tasks and functions for 60 minutes or more at a time. Frequently will need to understand and relate to specific ideas generally one at a time. Regularly, must understand and relate to theories behind several related concepts. Must be able to consistently remember multiple tasks and assignments given to self and others over a period of a number of days. Less frequently, must be able to remember tasks and assignments over long periods of time.
ENVIRONMENTAL REQUIREMENTS: Working environment will generally be of an office nature. Some aspect of job may be outside of St. Paul's facilities, which may require some degree of exposure to seasonal conditions in outside weather. The position may have, on occasion, an exposure to dust. Occasionally may be exposed to the following environmental hazards including, but not limited to: fleas, bed bugs, scabies, dust mites, etc.
St. Paul's Benefits:
You Make Us Who We Are!
At St. Paul's Senior Services, we believe a diverse workforce has driven our history of enriching the lives of senior communities in San Diego, which is why we are committed to cultivating an environment where you feel empowered, supported and respected. By valuing your unique perspective, voice, strengths, experience and background, we aim to foster a culture where you feel included and comfortable being your true self. You matter!
St. Paul's is the leading provider of caring senior services since 1960. We have locations throughout San Diego County including 5 in San Diego (Bankers Hill), 2 in Chula Vista, and 1 in El Cajon. St. Paul's strives to be the most outstanding and innovative senior home and service provider in California. We are dedicated to serving the physical, spiritual and social needs of the elderly and community, fostering a culture of diversity and inclusion within the highest quality facilities, health care and programs consistent with affordable costs.
YOU MUST BE ABLE TO CLEAR FINGERPRINTS THROUGH DOJ AND FBI IN ADDITION TO A DRUG SCREEN CLEARANCE.
To learn more about St. Paul's Senior Services, please visit www.stpaulseniors.org.
St. Paul's Senior Services is an Equal Opportunity Employer