Surgery Scheduler (Finance)

This position is responsible for: Demonstrating excellent customer service that promotes patient, staff and customer satisfaction that reflects the mission, vision and values of Nemours. The Surgery Scheduler will schedule inpatient/outpatient surgeries and procedures for multiple departments as requested by the physician. To submit requests and ensure authorization/precertification are obtained for all surgeries/procedures, diagnostic testing, OT, PT, Sleep Studies and DME's as ordered by the physicians.

Communicated effectively with patient families and provider great customer service.

Promote open communication and positive attitude with physicians and staff.

Ensure all authorizations/precertification are secured prior to scheduled surgeries/procedures.

Provide all needed surgical information to partnering hospital/facilities.

Provide education to patients and families regarding surgeries/procedures.

Register patients and make sure we have correct demographics in system.

Communicate with physician and staff regarding difficult situations with scheduling and/or authorizations/pre-certifications.

Must be familiar with insurance plans regarding their terms and benefits.

Qualifications: